AWS | Cloud Infrastructure | Security | IT | Web Development

Web & Application Development
Independent Contractor | Spring, TX | May 2007 – Present

• Design, develop, and maintain responsive websites and web applications using HTML5, CSS3, JavaScript, jQuery, PHP, SQL, and WordPress.
• Customize WordPress themes, plugins, CMS functionality, and third-party integrations to meet business and user requirements.
• Manage the full website lifecycle including development, testing, deployment, migrations, troubleshooting, maintenance, and production support.
• Develop application functionality and integrations using Python, JavaScript, PHP, REST APIs, and AWS services.
• Troubleshoot front-end, application, hosting, database, and integration issues across production environments.
• Apply security, performance, access control, backup, and recovery practices to maintain reliable production web properties.

Provisioning Agent
Southwest Airlines | Houston, TX | April 2024 – Present

• Support aircraft operations in a fast-paced, safety-critical environment requiring accuracy and adherence to established procedures.
• Coordinate with flight crews, Ramp, Provisioning, and other operational Teams to support aircraft readiness and on-time departures.
• Manage multiple time-sensitive assignments while maintaining Company safety, security, and operational standards.

Fleet Manager
PIC Transport LLC | Spring, TX | July 2018 – January 2024

• Managed distributed fleet operations, maintenance, vendors, documentation, and scheduling in a high-accountability environment.
• Diagnosed and coordinated resolution of operational and equipment issues to minimize downtime.
• Maintained compliance records and used operational data to manage costs, resources, and fleet availability.